The need to support multiple locations (including globalization) and distance learning for organizations (e.g., universities, internal and external education/training departments) has been recognized as important for decades. However, the coronavirus pandemic has made it an essential component for the successful development (education, training) of candidates (e.g., students, internal and external staff). In addition, todays fast paced dynamic workplace environment has driven the need to provide flexible any-time any-place education/training, as well as the digitization of all administrative processes.
These certificates prepare organizations (e.g., managers, teachers, administrators) to be effective educators/trainers in today's multi-location global environment that leverages emerging information technologies (especially AI, blockchain, and security).
A. Academic & Learning support
B. School Management
C. Higher Education:
Technology in the classroom; AI in Learning & Development
The four (4) course descriptions for this Certificate are:
(All courses are available live/synchronously
face-to-face & online)
Course goals and content are designed to enable organizations (e.g., managers, teachers) to define strategies and plans to deploy education/training initiatives (e.g., technical training, management and skills development) and associated administration processes through the effective utilization of various delivery models and approaches; especially online, leveraging emerging digital technologies like AI. The course focuses on the process for analyzing the objectives of the training/education programs, and defining specific organizational strategies, while designing effective plans for current/emerging technology utilization, including synchronous and asynchronous education/training initiatives, adaptive learning, and models like:
Topics & concepts:
An LMS (Learning Management System) is all about control. It’s designed to deliver, track, and manage training/education. Think of it like a digital classroom where the instructors set the rules, assign tasks, and track progress. It’s great for ensuring compliance and structured learning.
An LXP (Learning Experience Platform), on the other hand, is learner centered. It focuses on personalized learning experiences, often leveraging AI to recommend content based on the learner’s preferences and behavior. It’s more like a Netflix for learning—letting the user explore, engage, and choose their own learning path.
While an LMS is like a strict teacher, an LXP is more like a mentor who lets students find their own way.
This course focuses on preparing for the differences in language, culture, and perspectives when defining international and interorganizational (e.g., business/management versus IT/technical) education/training programs. Course topics & concepts:
This course provides processes for the development and facilitation of project/process-based learning experiences, to enhance training/education effectiveness. The teaching and learning of high-level thinking processes including problem solving, creative thinking, communications, collaboration, teamwork, and constructive critical thinking is perhaps one of the most difficult levels of competency to achieve in any organization. This course helps managers and teachers design and implement customized case studies to train/educate employees/students/candidates. The case studies provide environments for the development and evaluation of these process skills, utilizing the company’s content.
Course topics & concepts:
This course provides methods and project-oriented experiences, enabling managers and master trainers to educate their sub-groups in facilitation methods for managing transition and change within the organizational structure. Most often, it’s not the change itself that defeats a new technology implementation, nor new methods, skill sets or the flexibility required to change the workforce’s thinking – it’s the transition from losing a known skill set, to the new company mission/goals, which have not been acquired or mastered. This program helps companies with training organizations to develop the capacity for change, helping employees and administrators to acquire new skills critical for their company’s success.
Course topics & concepts:
While the courses above focus on the use of technology to enhance teaching, the strategic, tactical, and operational elements across the entire campus value chain can also be addressed.
Universities and colleges around the world are experiencing declining enrollment, rising costs, costly digital and technological advancements, reduced government funding, and changing student preferences. All of these factors contribute to increased financial vulnerability and implementing urgent, strategic measures are vital to "course correct" the fiscal trajectory of higher education institutions; all must be considered together.
At the same time, Artificial Intelligence (AI) and other emerging technologies and practices are rapidly shaping the evolving future of teaching and learning, envisioning a number of scenarios and implications for the new generations of higher education students as well as faculty.
As education organizations accelerate the digital transformation of their industry, they are focusing their investments in leveraging information technology to improve student outcomes, improve the quality of programs and research, and lower overall costs. In today’s highly regulated, increasingly resource-constrained, and cost-focused environment it is essential to understand how to manage an organization’s information technology (IT) resources effectively and efficiently. There are numerous strategic, tactical, and operational choices to be made about managing Education IT resources and it is essential to ensure that IT and non-IT executives across the organization work in harmony.
Experience has made it clear that education organizations need well-conceived organizational structures, skills, processes, and decision rights to ensure that IT investments are appropriately leveraged across the organization, especially when considering the impact of emerging information technologies.
This course prepares education executives/professionals by providing a comprehensive understanding of the fundamental decisions related to the management of IT resources in the education environment. The course will also provide an overview of current and future relevant education information technologies and their potential impact on students, faculty, administrative organizations, and associated stakeholders. The focus will be on leveraging AI and the successful deployment of AI initiatives in education.
The course is designed to be delivered live/synchronously (face-to-face or online) with a total of twenty (20) contact hours. While the schedule is flexible, it is usually delivered in approximately eight (8) 2.5-hour modules/lectures/sessions.
The IT-Education topics/sessions include:
A. Sessions 1-2; COURSE INTRODUCTION & IT-BUSINESS MANAGEMENT
Sessions/topics addressing the specific definition, concepts, and contexts of Education IT & leverage emerging digital/AI technologies in academic processes:
B. Sessions 3-4; ACADEMIC & LEARNING SUPPORT
C. Sessions 5-6; SCHOOL MANAGEMENT
D. SESSIONS 7-8 HIGHER EDUCATION