Tech Enabled Learning

The need to support multiple locations (including globalization) and distance learning for organizations (e.g., universities, internal and external education/training departments) has been recognized as important for decades.  However, the coronavirus pandemic has made it an essential component for the successful development (education, training) of candidates (e.g., students, internal and external staff). In addition, todays fast paced dynamic workplace environment has driven the need to provide flexible any-time any-place education/training, as well as the digitization of all administrative processes.


These certificates prepare organizations (e.g., managers, teachers, administrators) to be effective educators/trainers in today's multi-location global environment that leverages emerging information technologies (especially AI). 

  • With only 35% of IT and non-IT executives believing that their organizations currently have the required digital leadership skills, the opportunities for digital management education are growing exponentially.


  • The success rate of today’s digital initiatives resembles the traditionally low success rate of IT projects.  We continue to make the same mistakes.


  • Naturally, having accurate, accessible, secure data is fundamental to a successful AI initiative, thus providing additional topics addressed in this program. .

A.   Academic & Learning support

  1. Adaptive Learning and counseling/coaching 
  2. Special needs students access a more equitable education 
  3. Early Childhood Education
  4. Writing: helping students improve their writing skills
  5. Lesson Planning
  6. Frameworks like UDL (Universal Design for Learning) to help educators create inclusive learning environments by addressing the diverse needs of all students
  7. Language Learning
  8. Test Prep


B.   School Management

  1. Classroom/Behavior Management
  2. Classroom Audio-Visual
  3. Student- Parent-Teacher Communication
  4. Student, Faculty, & Staff Assessment
  5. Learning Management Systems
  6. Gamification for Enhanced Student Engagement
  7. Staff Scheduling and Substitute Management
  8. Professional Development
  9. Transportation
  10. Building and Equipment Maintenance and management (e.g., power, Wi-Fi and water services)
  11. Finance & Budget Management
  12. Cybersecurity
  13. Safety and Security
  14. Records Management
  15. Scheduling
  16. Alumni Management


C. Higher Education:

  1. Plagiarism Detection
  2. Exam Integrity
  3. Chatbots for Enrollment and Retention
  4. Learning Management Systems vs Learning Experience Platforms
  5. Transcription of Faculty Lectures
  6. Enhanced Online Discussion Boards
  7. Analyzing Student Success Metrics
  8. Academic Research
  9. Connected Campuses

Technology in the classroom;  AI in Learning & Development

The four (4) course descriptions for this Certificate are:

(All courses are available live/synchronously face-to-face & online)

1. Effective Use of Technologies in Training / Education

Course goals and content are designed to enable organizations (e.g., managers, teachers) to define strategies and plans to deploy education/training initiatives (e.g., technical training, management and skills development) and associated administration processes through the effective utilization of various delivery models and approaches; especially online, leveraging emerging digital technologies like AI.  The course focuses on the process for analyzing the objectives of the training/education programs, and defining specific organizational strategies, while designing effective plans for current/emerging technology utilization, including synchronous and asynchronous education/training initiatives, adaptive learning, and models like:


Topics & concepts:

 

  • Value of Providing Education/Training to Candidates/Employees
  • Defining Program Objectives; Identifying the Gap Between Required/Future and Current Skill Sets
  • Considerations for Synchronous (online and face-to-face), Asynchronous, and Blended/Hybrid Delivery/Communications
  • Deriving a UDL blueprint for creating instructional goals, methods, materials, and assessments that work for everyone, not just those with disabilities. It emphasizes flexibility in the ways students access material, engage with it, and show what they know.
  • Alternative Online/Cloud   Delivery Approaches (e.g., Texting, Forums, Chats, Blogs, Webcasts, Podcasts, Webinars, Video Conferencing, Face-to Face, Learning Management Systems)
  • Learning Management Systems vs Learning Experience Platforms
  • Evaluating and Selecting Alternative Delivery Models, Technologies, Vendors, and Service Providers
  • Sourcing Considerations (in-house versus outsource) for Education/Training and Technologies
  • Effective Techniques for Online Education/Training
  • Leveraging emerging technologies to enhance education & learning, and all teaching and administrative processes
  • Building a Strategy, Plan, and Business Case for the Education/Training Initiative

An LMS (Learning Management System) is all about control. It’s designed to deliver, track, and manage training/education. Think of it like a digital classroom where the instructors set the rules, assign tasks, and track progress. It’s great for ensuring compliance and structured learning.


An LXP (Learning Experience Platform), on the other hand, is learner centered. It focuses on personalized learning experiences, often leveraging AI to recommend content based on the learner’s preferences and behavior. It’s more like a Netflix for learning—letting the user explore, engage, and choose their own learning path.


While an LMS is like a strict teacher, an LXP is more like a mentor who lets students find their own way.

2. Distance Learning: Understanding Culture & Language   

This course focuses on preparing for the differences in language, culture, and perspectives when defining international and interorganizational (e.g., business/management versus IT/technical) education/training programs. Course topics & concepts:

 

  • Overview of Global Cultural and Organizational Perspectives and Considerations
  • Differences in Training Versus Education
  • Communications - Preferred and Required
  • Language Considerations (Business Versus IT), and Language Translators
  • Misinterpretation, Misunderstanding, Mistranslation
  • Having IT and Non-IT participants In the Same Course
  • Differences between Western and Eastern Planning Processes
  • Issues Which Affect Planning and Activities Schedules
  • Relationship Building: Long-term vs. Short-term; Maintaining, Relationships, Developing Mutually Beneficial Activities
  • Use of Multiple/Different Technologies for Enhancing Interorganizational and Global Communications
  • Political/Legal Issues to Consider
  • Communications Strategies
  • Leveraging Hybrid/Blended Delivery Models
  • Time Zone Effects on Communications Management

 


3. Curriculum Design, Development, & Program Evaluation

This course provides processes for the development and facilitation of project/process-based learning experiences, to enhance training/education effectiveness. The teaching and learning of high-level thinking processes including problem solving, creative thinking, communications, collaboration, teamwork, and constructive critical thinking is perhaps one of the most difficult levels of competency to achieve in any organization. This course helps managers and teachers design and implement customized case studies to train/educate employees/students/candidates. The case studies provide environments for the development and evaluation of these process skills, utilizing the company’s content.


Course topics & concepts:

 

  • Differences Between Education and Training
  • Course/Program Product Development Cycle
  • Understand/the Target Audience and Objectives
  • Curriculum Objectives, Design, and Creation/Production
  • Leveraging the Universal Design for Learning (UDL) framework to help educators create inclusive learning environments by addressing the diverse needs of all students.
  • Creating a Course Description and Syllabus
  • Content Experts and Interactive Designers
  • Sources of Content
  • Interactive Case Studies and Labs
  • Adaptive Learning
  • Rapid Prototyping
  • Content vs. Process, or What vs. How
  • Hybrid, Asynchronous and Synchronous Models
  • Content Distribution Mechanisms
  • Effective Use of Cases, Examples, Projects
  • Proof of Learning; Evaluating Learning Objectives
  • Leveraging emerging digital technologies to deliver the above

 


4. Managing Transitions: Train the Trainer Program 

This course provides methods and project-oriented experiences, enabling managers and master trainers to educate their sub-groups in facilitation methods for managing transition and change within the organizational structure. Most often, it’s not the change itself that defeats a new technology implementation, nor new methods, skill sets or the flexibility required to change the workforce’s thinking – it’s the transition from losing a known skill set, to the new company mission/goals, which have not been acquired or mastered. This program helps companies with training organizations to develop the capacity for change, helping employees and administrators to acquire new skills critical for their company’s success.


Course topics & concepts:

 

  • Organizational Goals and Mission Setting
  • Problem Identification and Case Study
  • Defining Measurable Objectives 
  • Solutions: Letting Go of Previous Practices and Methods
  • Solutions: Managing the In-between Transition
    Role of Education/Training in Managing Change
  • Considerations for Different Delivery Models and Approaches
  • Key Stakeholders and Their Roles/Responsibilities
  • Identifying and Selecting Subject Matter Experts
  • Approaches for Preparing New Faculty
  • Strategic, Tactical, and Operational Governance Considerations
    New Skills, New Process, New Beginning
  • Dealing with Continuous Change
  • Rapid Prototyping Projects
    Implementing Best Practices
  • Sourcing and Preparing Teachers
  • Practical Case Studies
  • Localized Case Studies
  • Leveraging emerging digital technologies to deliver the above

 

While the courses above focus on the use of technology to enhance teaching, the strategic, tactical, and operational elements across the entire campus value chain can also be addressed.

Universities and colleges around the world are experiencing declining enrollment, rising costs, costly digital and technological advancements, reduced government funding, and changing student preferences.  All of these factors contribute to increased financial vulnerability and implementing urgent, strategic measures are vital to "course correct" the fiscal trajectory of higher education institutions; all must be considered together.


At the same time, Artificial Intelligence (AI) and other emerging technologies and practices are rapidly shaping the evolving future of teaching and learning, envisioning a number of scenarios and implications for the new generations of higher education students as well as faculty. 

As education organizations accelerate the digital transformation of their industry, they are focusing their investments in leveraging information technology to improve student outcomes, improve the quality of programs and research, and lower overall costs. In today’s highly regulated, increasingly resource-constrained, and cost-focused environment it is essential to understand how to manage an organization’s information technology (IT) resources effectively and efficiently. There are numerous strategic, tactical, and operational choices to be made about managing Education IT resources and it is essential to ensure that IT and non-IT executives across the organization work in harmony.

 

Experience has made it clear that education organizations need well-conceived organizational structures, skills, processes, and decision rights to ensure that IT investments are appropriately leveraged across the organization, especially when considering the impact of emerging information technologies. 

 

This course prepares education executives/professionals by providing a comprehensive understanding of the fundamental decisions related to the management of IT resources in the education environment. The course will also provide an overview of current and future relevant education information technologies and their potential impact on students, faculty, administrative organizations, and associated stakeholders. The focus will be on leveraging AI and the successful deployment of AI initiatives in education.


The course is designed to be delivered live/synchronously (face-to-face or online) with a total of twenty (20) contact hours. While the schedule is flexible, it is usually delivered in approximately eight (8) 2.5-hour modules/lectures/sessions.


The IT-Education topics/sessions include:


A. Sessions 1-2; COURSE INTRODUCTION & IT-BUSINESS MANAGEMENT

  • Deriving IT-business strategies
  • Enhancing business-IT alignment
  • The business value of IT
  • Governance (i.e., decision-making and decision rights)
  • Considerations for types of organizational structure & sourcing
  • Managing emerging technologies

 

Sessions/topics addressing the specific definition, concepts, and contexts of Education IT & leverage emerging digital/AI technologies in academic processes:


B.  Sessions 3-4; ACADEMIC & LEARNING SUPPORT

  • Adaptive Learning
  • Special needs students access a more equitable education
  • Deploying a Universal Design for Learning (UDL) framework to help educators create inclusive learning environments by addressing the diverse needs of all students. 
  • Early Childhood Education
  • Writing: helping students improve their writing skills
  • Lesson Planning
  • Language Learning
  • Test Prep


C.  Sessions 5-6; SCHOOL MANAGEMENT

  • Classroom/Behavior Management
  • Classroom Audio-Visual
  • Student- Parent-Teacher Communication
  • Student, Faculty, & Staff Assessment
  • Learning Management Systems
  • Gamification for Enhanced Student Engagement
  • Staff Scheduling and Substitute Management
  • Professional Development
  • Transportation
  • Building and Equipment Maintenance and management (e.g., power, Wi-Fi and water services)
  • Finance & Budget Management
  • Cybersecurity
  • Safety and Security
  • Records Management
  • Scheduling
  • Alumni Management


D.  SESSIONS 7-8 HIGHER EDUCATION

  • Plagiarism Detection
  • Exam Integrity
  • Chatbots for Enrollment and Retention
  • Learning Management Systems vs Learning Experience Platforms and emerging technologies
  • Transcription of Faculty Lectures
  • Enhanced Online Discussion Boards
  • Analyzing Student Success Metrics
  • Academic Research
  • Connected Campuses
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