• Leverage IT for demonstrable business value

 

• Understand/define the roles and responsibilities of key IT and non-IT stakeholders in deploying digital initiatives

• Prepare for the evolving/dynamic technical, business/industry, & social landscape/ecosystem

 

• Establish effective strategic, tactical and operational IT/digital governance processes

 

• Manage emerging technologies; what are they and how can they be leveraged for competitive advantage

 

• Ensure effective communications within and across the organization

 

• Develop a business-IT investment plan, with options; reconcile how these alternatives are assessed and allocated resources
  

 

• Leverage current and emerging digital trends for industry optimization (e.g., financial services, healthcare, pharmaceuticals, government, manufacturing, transportation)

 

• Effectively and efficiently integrate technologies within IT and across the enterprise

 

• Drive innovation and entrepreneurship; apply frameworks of best practices that derive competitive advantage

 

• Effectively manage change and its associated risks (within the business, IT, & external partners)

 

• Prepare a scalable strategy and associated plans to meet capacity & business/industry/environmental demands

 

• Anticipate sourcing strategies; considerations for insourcing (hiring, training, motivating) or outsourcing (e.g., Capex vs Opex, build a facility, risk evaluation, onshore/near shore/far shore, vendor selection)

 

• Implement effective Human Resource initiatives

 

• Formulate the right team and organizational/reporting structure

 

• Build optimal operational and technical plans in harmony with the strategic business plans and growth initiatives

 

• Develop and groom IT staff to take on more managerial responsibilities

 

• Lead & manage initiatives to ensure that all commitments are attained

 

• Enhance client & vendor/service provider alignment; strategic, tactical and operational governance, and contract negotiations

 

• Establish a partnership with the business and strategic external partners

 

• Measure and assess ITs contribution to the business (e.g., ROI, TCO, TVO, Balanced Scorecard); IT financial management

 

• Improve key digital management processes (e.g., analytics & reporting, security, continuity, capacity planning & availability, service levels, project management, problem management, procurement, information assurance, budgets, people management)