IT for the Non-IT Executive

Modified version of CIO Certification, designed to provide non-IT decision-makers with an understanding of how to leverage IT in their organization.

Understanding emerging information technologies and their impact on industry, and the roles and responsibilities of IT and non-IT stakeholders in leveraging these emerging technologies in light of the digital transformation will be at the heart of all of the courses.

Industry Specific Programs

The digital transformation in specific industries (including Finance, Pharma, Healthcare, Retail, Manufacturing/Engineering, Petro, Government, Telecom, Hospitality, Insurance, Transportation).

The template for each 4-course Industry Certificate:

1. Industry IT Evolution, Trends, and Management Practices
2. Front-Office Processes & Applications; External Value Chain (e.g., customer, client, patient, and partner facing marketing/sales, services, supply chains)
3. Back-Office Processes and Applications; Internal Value Chain (e.g., administrative processes, and process improvement)
4. Research and Development Processes and Applications (innovation, new product/services life cycles, knowledge sharing, exchanges, collaborating)

Understanding emerging information technologies and their impact on the specific industry, and the roles and responsibilities of IT and non-IT stakeholders in leveraging these technologies, in light of the digital transformation, is at the heart of each of these courses.

Business Process Management

(select 4 courses)

1. BPM & Workflow Implementation
2. Service Innovation
3. Strategic Supply Chain Management
4. Integrating IT Services
5. Analysis & Development of IS Services/Applications
6. Evolution of the Service Economy in the Era of Smart Machines (Robotics Process Automation)
7. Service Thinking
8. Trends & Directions in BPM
9. SAP Business One

Supply Chain Management

(select 4 courses)

1. Strategic supply Chain Management
   
2. Procurement & Supply Chain Management
   
3. Distribution & Logistics Management
   
4. Operations Management
   
5. BPM & Workflow Implementation
   
6. Trends & Directions in Supply Chain Management
   Service Thinking 
   

Managing IT Vendors & Outsourcing

(also for non-IT)

1. Deriving a Sourcing Strategy
   
2. IT Outsourcing Governance & Relationship Management
   
3. The Organizational Impact of IT Outsourcing
   
4. Legal Issues & Contract Management in IT Outsourcing 
   

Business-IT Management Consulting

1. Managing IT Organizations & Strategy
   
2. Engaging the Client – The Essentials of Management Consulting 
   
3. Relationship Management
   
4. Facilitating Transformation as a Management Consultant