The courses in these certificates emphasize the influence of emerging digital technologies on their respective industries, highlighting the roles and responsibilities of both IT and non-IT stakeholders in utilizing these technologies to gain a competitive edge.
Information technology has gone well beyond the support of back-office processes. No business will succeed in meeting consumers’ expectations for convenience, immediacy, services, and personalization without having a powerful digital presence. The demise of many companies should be a warning to executives in all industries. Consumers expect/demand access to digital tools in banking, healthcare, pharma, retail, education — you name it. Companies that fail to provide these things will quickly lose out to their competition. It has become fundamental to go beyond merely addressing cost reduction and productivity, addressing revenue generating initiatives has become essential.
The possibilities seem endless, especially in light of AI.
Naturally, having accurate, accessible, secure data is fundamental to a successful AI initiative, thus providing additional topics addressed in these programs.
No industry is what it was even a few years ago. With the global business environment, organizations, and technology continuing to experience dramatic transformation at an accelerated pace, the role of IT has become increasingly more complex, challenging, and essential across every industry around the globe. To maintain sustainability, it has become fundamental for IT to understand all aspects of their industry. At the same time, it is imperative for non-IT executives to understand how to leverage IT across their company.
The model for each 4-course bespoke synchronous ( face-to-face & online) certificate within each industry certificate is:
- IT: Evolution, Trends, & Management Practices
2. Front-Office Processes & Applications: External Value Chain (e.g., Customer / Client /
Patient Marketing / Sales / Services,
Supply Chain)
3. Back Office Processes & Applications: Internal Value Chain (e.g., Administrative
Processes, Process Improvement)
4. Research & Development Processes and Applications (e.g., innovation, product
life cycle, knowledge sharing, exchanges)
Scalable/flexible programs, available globally, including for senior non-IT executives
