• Hiring, retaining, motivating, compensating, assessing, eliminating, benefits, and skills development are fundamental to every organization.  Compounding the importance and challenges of HR are the dynamics of the economy, diversity (e.g., sex, age, ethnicity) of the workforce, sourcing alternatives, work at home, and the impact of emerging information technologies.


  • Established CIOs devote 13% of their time to managing their staff and 8% on HR issues. It is also noteworthy that the current economic/pandemic conditions have apparently lowered the priority of human resources (HR) considerations. IT HR considerations were ranked 17th among CIOs, down from among the top considerations prior to the economic and pandemic conundrums.
  1. Recruiting
  2. Performance reviews
  3. Employee onboarding/offboarding processes
  4. Employee engagement initiatives
  5. Talent development and training
  6. Workforce planning
  7. HR Chatbot’s and virtual assistants (e.g., benefits, policies, procedures)
  8. Candidate fraud detection (e.g., resume, identities, references)

Naturally, having accurate, accessible, secure data is fundamental to a successful AI initiative, thus providing additional topics addressed in this program.  HR solutions are usually cloud-based and integrated seamlessly across an organization's other applications and workflows and designed with an accessible human interface.  It should facilitate all aspects of the HR value chain and consider emerging information technologies like AI.