General IT Management Programs & Courses

Each of these courses address essential general management skills required to expand candidates careers.

Digital Marketing Certificate

(Certified Marketing Management Professionals Certification)

Digital Marketing

Digital Marketing for Non-IT

  • Marketing Intelligence System
  • Consumer Behavior & Marketing Ethics
  • Marketing Research & Digital Marketing
  • Relationship Marketing

IT Marketing

Digital Marketing for IT

  • Internet Marketing
  • Experiential Marketing
  • Community Marketing & Account Based Marketing
  • Marketing Performance Measurement & Sustainability Marketing

Specialized Programs/Courses:

Business Communication

Effective English Business Communications

  • Effective Presentations
  • Effective Business Writing
  • English Conversation Groups for International Students
  • Pronunciation Workshop for ESL/ESOL
  • Writing Resumes and Cover Letters
  • Negotiating & Conflict Resolution
  • Meeting/Group Facilitation

General Management

IT Business / Management Consideration

  • IT Innovation & Entrepreneurship
  • Managing Digital Change
  • IT Finance
  • IT
  • Marketing
  • Organizational Management & Behavior
  • Accounting
  • Statistics
  • Economics
  • Human Resource Management
  • Business-IT Law

Workforce Development

Workforce Development

3 Concentrations

  • IT Technical Training Certificate
  • Legacy Systems Certificate
  • Experienced IT candidates that have been asked to support popular / new technologies

IT Negotiating Success

  • IT leaders negotiate with their business partners, vendors, and an array of other internal and external individuals and organizational entities.
  • With internal business partners they negotiate on everything from budget to project prioritization to software application features.
  • With vendors they negotiate on price, delivery dates, service levels, and a myriad of other topics.
  • Elsewhere, they negotiate on service contracts, organizational resources, organizational structure, who leads digital transformation type projects and every other conceivable business and technical issue.
  • As a result, negotiation skills are a key element for both IT organizational success and individual professional career development.

Applied Improvisation

We all spend much of our day improvising, but few of us know how to improvise. This program is designed to develop and enhance the all-important soft-skills necessary for success in today’s business environment. The essence of improvisation is about building trust, credibility, and meaningful relationships with colleagues under ever-changing circumstances. Through a low-pressure, full-immersion educational session, the participants will learn the principles and techniques of Improvisation and how to use them to enhance their creativity, collaboration, and communication skills.

Service Thinking

The trend towards services is increasing in virtually all countries. We all live in a service economy and a digital economy that are driving entirely new platforms for the delivery of new services and disrupting more traditional forms.

The next wave of innovation is arriving. Cognitive computing (often referred to as robotics process automation), the application of artificial intelligence in machines that can learn and emote and will augment human capabilities in ways we have not yet imagined, will soon be commonplace.

Mastering Business Leadership

  • This program is intended for executives who are interested in progressing beyond the traditional leadership approaches for moving their organization (and themselves) innovatively forward as they prepare for the dynamic business and technical environment that we are all facing. 
  • Candidates, while already experiencing success, typically have an urgent desire for even better business and personal results.
  • The MBL (Mastering Business Leadership) approach was designed by prominent leadership authorities to meet these objectives through the development of candidates’ leadership and emotional intelligence capabilities and address a wide range of essential topics.

MOST IMPORTANT IT SOFT SKILLS

Management Competencies

What Managers Need To Know