MANAGERS NEED TO KNOW HOW TO

- Leverage IT for business value
- Prepare for the evolving IT management landscape
- Develop and groom IT staff to take on more
management responsibilities
- Prepare a scalable strategy and associated plans
to meet capacity & business/environmental
demands
- Establish effective IT governance programs;
develop a business investment plan, with
options; how are these alternatives
assessed and allocated resources
- Measure ITs contribution to the business (e.g.,
ROI, TCO, TVO, Balanced Scorecard); IT
financial management
- Anticipate sourcing strategies; considerations for insourcing or outsourcing (e.g., Capex Vs Opex, build a
facility, risk evaluation, onshore/near shore/far shore, vendor selection)
- Build an optimal operational and technical plan in harmony with the strategic plan and growth initiatives
- Manage emerging technologies; what are they and how can they be leveraged in the business
- Effectively manage change and its associated risks (within the business and IT)
- Plan the right team and organizational structure
- Enhance client & vendor/service provider alignment; strategic, tactical and operational governance, and
contract negotiation
- Establish a partnership with the business and strategic external partners
- Improve key IT processes (e.g., managing analytics, security, continuity, problems, availability, information
assurance)
- Leverage current and emerging IT trends for industry optimization (e.g., financial services,
pharmaceuticals, healthcare, government, manufacturing, transportation)
- Drive innovation and entrepreneurship; apply frameworks of best practices that derive competitive
advantage
- Implement effective Human Resource initiatives
Global Institute for IT Management